Shipping Overview
We are committed to delivering your carefully curated fashion selections with efficiency and care. Every order is processed through a meticulous quality check before being securely packaged to ensure your items arrive in pristine condition. Our team handles a diverse range of apparel categories, from casual wear to statement outerwear, all designed to meet the expectations of discerning customers who value both style and durability.
Shipping Timeframe
Orders are typically processed within 1-3 business days after payment confirmation. Delivery timelines vary based on your location and selected shipping method. While most domestic shipments arrive within the estimated window, occasional delays due to carrier logistics or unforeseen circumstances may occur. International deliveries may require additional transit time depending on customs clearance procedures.
Shipping Costs
We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. Shipping fees are automatically calculated at checkout based on your order total and destination. For expedited delivery services or special requests, please contact our customer support team prior to placing your order.
Shipping Regions
Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Some remote locations or areas with shipping restrictions may not be serviceable. During checkout, our system will automatically indicate if we cannot deliver to your address. For specific inquiries about military addresses or territorial limitations, please reach out to our support team.
Order Tracking
Once your order ships, you'll receive a confirmation email containing your tracking number and a direct link to monitor your package's journey. Our system updates tracking information in real-time as carriers scan your shipment. If you haven't received tracking details within 5 business days or notice irregular updates, please check your spam folder before contacting us for assistance.
Delayed or Lost Shipments
While we strive for seamless deliveries, occasional shipping exceptions may occur. If your package exceeds the estimated delivery window by more than 5 business days or shows no movement for 7 consecutive days, please contact us immediately at
[email protected] with your order number. We'll collaborate with the carrier to locate your shipment and provide solutions, which may include reshipping eligible items or processing refunds when appropriate.
Customs & Import Duties
International customers are responsible for any customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees are determined by local authorities and are not included in your order total or shipping costs. We declare the actual purchase value on all international shipments and cannot mark items as gifts or alter declared values. For specific duty rates, please consult your local customs office prior to ordering.